Printing Rules
How to get here
Tools menu > Control Centre > Setup Wizard > Printing Rules.
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From this page you can control which reports are auto-suggested for printing, as well as which reports should be available at the different stages of a job.
The "Action" box allows you to select an action that you wish to configure.
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An Action is something the user performs on a job that can trigger LabManager to want to print something, such as Booking In, Booking Out or just clicking the print icon on the toolbar. |
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The Job State is the current state the job is in, such as it's Booked Out, or it's a New Job. |
The large box below the Action box lists the reports that are automatically suggested for printing by LabManager (the 'defaults'), under the conditions for the selected action in the "Action" box.
For example, in the screenshot above, LabManager is set to suggest showing an Invoice and a Patient Statement, as well as saving the invoice to a PDF file - all when the user books out the job as completed. (as shown by the Action box). It will also save the invoice and patient statement to Attachments given particular conditions.
These are the available actions and job states:
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Action and State |
Produce the documents shown in the list when the user... |
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Action: Book In |
Books In a job |
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Action: Book Out Completed |
Books Out a job as Completed |
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Action: Book Out Ongoing |
Books Out a job as Ongoing |
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Action: Delete Job |
Deletes a job |
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Action: Edit Job |
Puts the job into Edit mode |
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Action: Hold/Quote |
Saves a job as On Hold/Quote |
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Action: Pre Book Job |
Saves the job as pre-booked |
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Action: Print, Job state: Booked In |
Presses F5 Print, while viewing a Booked In job |
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Action: Print, Job state: Booked Out Completed |
Presses F5 Print, while viewing a Booked Out Completed job |
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Action: Print, Job state: Booked Out Ongoing |
Presses F5 Print, while viewing a Booked Out Ongoing job |
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Action: Print, Job state: Credit Note |
Presses F5 Print, while viewing a Credit Note |
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Action: Print, Job state: Edit job, Customer present |
Presses F5 Print, while viewing a job in Edit Mode that has a Customer on it |
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Action: Print, Job state: Enquiry, Customer present |
Presses F5 Print, while viewing a job in Enquiry Mode that has a Customer on it |
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Action: Print, Job state: New job, Customer present |
Presses F5 Print, while viewing a new job that has a Customer on it |
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Action: Print, Job state: On Hold |
Presses F5 Print, while viewing an On Hold job |
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Action: Print, Job state: Pre Booked |
Presses F5 Print, while viewing a Pre Booked job |
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Action: Save Credit Note |
Saves a Credit Note |
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Action: VOID Credit Note |
Voids a Credit Note |
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Action: VOID Invoice |
Voids a job Invoice |
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Client Login - Action: Delete Job |
The user is a client (eg. Dentist) and they delete a job |
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Client Login - Action: Edit Job |
The user is a client (eg. Dentist) and they put the job into Edit mode |
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Client Login - Action: Hold/Quote |
The user is a client (eg. Dentist) and they save the job as On Hold/Quote |
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Client Login - Action: Pre Book Job |
The user is a client (eg. Dentist) and they save the job as pre-booked |
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Client Login - Action: Print, Job state: Booked In |
The user is a client (eg. Dentist) and they use F5 Print, while viewing a Booked In job |
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Client Login - Action: Print, Job state: Booked Out Completed |
The user is a client (eg. Dentist) and they use F5 Print, while viewing a Booked Out Completed job |
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Client Login - Action: Print, Job state: Booked Out Ongoing |
The user is a client (eg. Dentist) and they use F5 Print, while viewing a Booked Out Ongoing job |
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Client Login - Action: Print, Job state: Credit Note |
The user is a client (eg. Dentist) and they use F5 Print, while viewing a Credit Note |
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Client Login - Action: Print, Job state: Edit Job, Customer present |
The user is a client (eg. Dentist) and they use F5 Print, while viewing a job in Edit Mode that has a Customer on it |
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Client Login - Action: Print, Job state: Enquiry, Customer present |
The user is a client (eg. Dentist) and they use F5 Print, while viewing a job in Enquiry Mode that has a Customer on it |
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Client Login - Action: Print, Job state: New Job, Customer present |
The user is a client (eg. Dentist) and they use F5 Print, while viewing a new job that has a Customer on it |
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Client Login - Action: Print, Job state: On Hold |
The user is a client (eg. Dentist) and they use F5 Print, while viewing an On Hold job |
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Client Login - Action: Print, Job state: Pre Booked |
The user is a client (eg. Dentist) and they use F5 Print, while viewing a Pre Booked job |
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Group Login - Action: Delete Job |
The user is a group (eg. Practice) and they delete a job |
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Group Login - Action: Edit Job |
The user is a group (eg. Practice) and they put the job into Edit mode |
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Group Login - Action: Hold/Quote |
The user is a group (eg. Practice) and they save the job as On Hold/Quote |
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Group Login - Action: Pre Book Job |
The user is a group (eg. Practice) and they save the job as pre-booked |
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Group Login - Action: Print, Job state: Booked In |
The user is a group (eg. Practice) and they use F5 Print, while viewing a Booked In job |
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Group Login - Action: Print, Job state: Booked Out Completed |
The user is a group (eg. Practice) and they use F5 Print, while viewing a Booked Out Completed job |
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Group Login - Action: Print, Job state: Booked Out Ongoing |
The user is a group (eg. Practice) and they use F5 Print, while viewing a Booked Out Ongoing job |
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Group Login - Action: Print, Job state: Credit Note |
The user is a group (eg. Practice) and they use F5 Print, while viewing a Credit Note |
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Group Login - Action: Print, Job state: Edit Job, Customer present |
The user is a group (eg. Practice) and they use F5 Print, while viewing a job in Edit Mode that has a Customer on it |
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Group Login - Action: Print, Job state: Enquiry, Customer present |
The user is a group (eg. Practice) and they use F5 Print, while viewing a job in Enquiry Mode that has a Customer on it |
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Group Login - Action: Print, Job state: New Job, Customer present |
The user is a group (eg. Practice) and they use F5 Print, while viewing a new job that has a Customer on it |
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Group Login - Action: Print, Job state: On Hold |
The user is a group (eg. Practice) and they use F5 Print, while viewing an On Hold job |
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Group Login - Action: Print, Job state: Pre Booked |
The user is a group (eg. Practice) and they use F5 Print, while viewing a Pre Booked job |
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To change the default documents for an Action/State, first choose the Action/State from the "Action" drop-down list at the top of the page, then use the following options:
Add a new rule
Click the orb with the white plus symbol to add a default report for the currently selected Action and Job State. You will be presented with the form below.
Select the report in the "Report" box that you would like to be produced by this rule. You will only see reports that are listed in the eligible reports list, so if the report that you need isn't available in this list you will need to Cancel this form and then add your report as an eligible report. (see below)
Select an output type in the Send To box. This could be your default printer, an A5 printer, a PDF file, email etc. You can set up the available outputs by visiting the Send To's page of the Setup Wizard.
Choose the number of copies to default to. The user can alter this on-the-fly when they are printing this report for real.
The "Include this report if..." box will allow you to restrict the use of this report only when a condition has been met, such as only when the customer has a valid email address available or has a particular Tag.
The Sequence number is the position this report will appear in the print box when the user performs the specified action. For example, when booking out and invoicing an job, should the invoice be printed first, before a patient statement, or after any other documents have been printed. The reports will be listed in ascending order of this number, and the number does not need to be sequential.
Edit selected rule
Select a rule in the list of rules and then click the pencil icon. You will be presented with the same screen as for adding a new rule (above) but the boxes will contain the details for the selected report. Click OK to save any changes you make, or click Cancel to discard them and revert to the settings as they were.
Delete selected rule
Select a rule in the list of rules and then click the red cross icon. You will be asked to confirm your action before the rule is removed from the list.
Eligible Reports
Only reports that have been pre-defined as being "allowed" to print at different stages of a job will be offered to the user. For example, you won't need to print a credit note when you're booking in a job, and you won't need to print a patient statement when you're saving a credit note.
To change which reports are allowed to print at different stages of a job, you'll need to click the "Show eligible reports & default locations" box at the bottom of the page, and a new box will appear showing all the available reports for the Action/State selected at the top of the page.
The new box lists the reports that are eligible for printing given the selected action and job state. Although the reports in this box are available, only the ones in the upper box will automatically be suggested for printing. The user will have to manually select a report at run-time if they want any of the eligible reports that aren't automatically suggested.
To change which reports are available to print at a particular stage, follow this procedure:
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Select the action and job state you want to configure from the list in the "Action" box. |
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All the eligible reports will be listed in the lower box. The user will be restricted to only being able to print these reports under the selected conditions. |
You can use the 
Add and 
Subtract buttons beside the eligible reports box to make different reports available for the given action and job state. Note, you will not be able to select a report as a default (using the steps above) unless it is already listed as an eligible report.
Add an eligible report
Click the green plus symbol to add a report to the eligible reports list. You will be presented with a list of reports to select from.
Remove an eligible report
Select the report in the eligible reports list that you wish to remove, and then click the red subtract symbol. You will be asked to confirm your action. You will not be able to remove a report if it is also listed as a default report in the upper box.
Default locations
From the "Show eligible reports & default locations" button, you can adjust what the default location will change to when using the selected action.
For example, when Action: Book Out Completed is used, the job location will change to "En route to practice".
Usually, the default locations will be sufficient.