Support – Transactor Systems Ltd

Support Options

Instant Help

Find instant answers to common questions, look for ideas and give feedback

Email

Use our contact page for a fast response

Telephone

Speak to one of our knowledgeable support engineers

Check for Updates

Please remember to check for updates via the Help menu within Transactor Desktop

Totally comprehensive, user friendly, must have

Transactor has always been an easily navigable and reasonably thorough system. However with it’s recent upgrade, which for instance allows instant e-mailing of documents to clients and the ability to load case photos against invoices,… Read more “Totally comprehensive, user friendly, must have”

W.L.

The Dental Lab Limited, Uckfield, East Sussex

Found it invaluable

I purchased Transactor 2 years ago, and have found it invaluable. It has freed up so much time, I used to do my accounts at the weekend because I could not afford the time during… Read more “Found it invaluable”

G.F.

Kingfisher Ceramics Ltd, Long Stratton, Norfolk

Using Transactor it takes less than a few minutes…

It used to take hours to produce invoices for monthly jobs but now using Transactor it takes less than a few minutes.

Malcolm

Pride Private Dental Laboratory

It’s been very helpful…

I’ve got to be honest, it’s been very helpful, it’s unbelievable how much better it is compared with the previous system we used to use. It’s great that I’ve saved so much money by printing… Read more “It’s been very helpful…”

Rob Christian

Ellan Vannin Dental Laboratory, Isle Of Man

What an excellent service…

Thank you so much for sorting this out for us.. I really cant tell you how much easier you have made life for us, what an excellent service. Thank you

Cathie

Bosham Dental Laboratory, West Sussex, UK

Fantastic software for dental technicians

Fantastic software for dental technicians. I am not very good on a computer but this product is easy to understand,easy to navigate and takes all the time consuming accounting off your hands with the click… Read more “Fantastic software for dental technicians”

H.H.

Solo Ceramics Ltd, Aylesbury, Buckinghamshire

Really like Transactor a lot

I really like Transactor a lot and have recommended it to several other dental labs..

A.W.

A W Dental Ceramics

Strongly recommend [this product]

I strongly recommend [this product] to anybody who is struggling on with a manual system to a large laboratory it is simple to use reliable robust and fast! Easy to understand even for a novice… Read more “Strongly recommend [this product]”

A.F.

Alessandro Ferrero Ltd, Stalybridge, Cheshire

Very impressed with the patient statement facility

We are very impressed with the patient statement facility. Having it in our dental program makes life so much easier for us…

J.H.

XL Crown and Bridge, Swaythling, Southampton

360° digital ordering

Cable Dental’s integration with V8 provides the dental industry with the first 360° digital ordering and communications platform.

Chris Lyons

Woodlands Dental Laboratory Ltd, Amersham

The support you show to us as a company is 2nd to none…

Would just like to say what a wonderful team you are at Transactor – the support you show to us as a company is 2nd to none. I cannot express how helpful you all are… Read more “The support you show to us as a company is 2nd to none…”

Liz

Aesthetic Dental, Hall Green, Birmingham

Great working with Transactor

Just [wanted] to let you know it’s going great working with Transactor

Rowley Regis Laboratory, Bobbington, South Staffordshire

We are really happy with your software and support…

We are really happy with your software and support!! Thanks for your help

H.C

Hoil Dental Laboratory, London NW1

Saves so much time…

I used to spend a couple of days every month doing the accounts, and it was a nightmare. Now it takes 40 minutes. I’m always telling colleagues in other labs how much time they’ll save… Read more “Saves so much time…”

Ian

Brooks - Campbell Prosthetics

Would thoroughly recommend to any lab manager or hospital!

Transactor was very helpful in converting our data from our previous legacy system. The support team set up [Transactor] whilst keeping all our patients’ data safe, which is very important for us as a hospital.… Read more “Would thoroughly recommend to any lab manager or hospital!”

J. CR.

Barts and the Royal London Dental Hospital

I am really impressed by the functions and ease of use

Got to say that so far I am really impressed by the functions and ease of use. And the customer service is really great too!

L.T.

London, UK

Great product

My wife used to do all the accounts but when she left i was left in limbo.. then Transactor came to the rescue.. Cheaper than a wife, and doesn’t answer back either!

name supplied but not published

I’m really pleased with the system…

I’m really pleased with the system, it does everything I wanted to do. I’m managing to work out how to use most functions just by common sense.

Graham

W G Findlay Dental Lab Services, Fyfe

I couldn’t cope without it

It’s a fantastic system and I couldn’t cope without it tbh (especially dealing with corporate clients) as it saves me so much time.

A.K.

Chilli Dental Laboratory, Whitley Bay

Support has always been fantastic

Your program has been a great help running the lab.. [and] your support has always been fantastic, thanks a lot

A.H.

Bayview Dental Prosthetics, Dalgety Bay, Dunfermline

Knowledge of their product

It is nice to talk to someone with knowledge of their product and not the usual box tickers.

G.C.

GPC Dental Lab, Sheffield

User friendly and uncomplicated system

We feel it is a user friendly and uncomplicated system that can search and pull up information with few key strokes. The booking in and booking out mechanism is very straight forward and efficient. The… Read more “User friendly and uncomplicated system”

D.L.

Pure Dental Lab, Farnham, Surrey

We’re delighted with Transactor…

We’re delighted with transactor; it does everything we want. The back-up is superb too; it’s such a delight to deal with you guys, especially compared with the system we used to have; they were terrible.… Read more “We’re delighted with Transactor…”

Colin

European Dental Laboratory Ltd, Devon

So user friendly and never lets us down…

We’ve been using Transactor for over 10 years. It’s been so user friendly and never lets us down.

M.R

M And L Ceramics, Bolton

Awesome bit of kit…

I have to say it’s an awesome, awesome bit of kit. I’m loving it, the girls are loving it.

Felpham Dental Ceramics, West Sussex

Rock-solid in performance and reliability

I’ve been using Transactor for eight years plus both my wife and I have found this product to be rock-solid in performance and reliability… I can highly recommend this product to any dental laboratory whether… Read more “Rock-solid in performance and reliability”

N.M.

Aberfeldy Dental Laboratory, Perth And Kinross, Scotland

It’s such brilliant software…

It’s such brilliant software, we’ve been using it for years and I can’t begin to tell you how much of a difference it’s made to our business. It made setting up our business so much… Read more “It’s such brilliant software…”

Paul

Axiom Dental Laboratory LTD, West Midlands