MyDentist (IDH) requires that you send them a CSV invoice file, which they can process using their software. LabManager provides the tools to do this via the EDI Invoicer.
Before you can create CSV files to send to MyDentist, there is some configuring involved which we will not cover in this tour. Details can be found in the help documentation or via our step-by-step helpdesk article:
You can create a credit note in much the same way as you would create a job but you will need to use the action menu.
You will be asked how you want to allocate the credit from your credit note, in the same way you would manually allocate credit from a payment. Often a credit note will be used to pay off one particular invoice.
Find an existing practice
You can look through the practices in the database either by visiting the Control Centre > Setup Wizard > Practices page, or through the DelivTo area of the Main Form. We'll work through the Main Form method here.
On a clear Main Form, click on the area below the "DelivTo" box. You may notice your mouse pointer changes to a pointing finger when you hover over this area.
You'll be presented with a list of all your practices. If you have a long list, then enter some text in the 'Contains' filter box and click Search.
If you want to copy the practice onto the Main Form, select it then click the 'Select' button, or double-left-click on the practice with the mouse.
To edit/modify the practice directly from the list, right click the row and choose 'Edit'.
To add a new practice or delivery address you can click the Add New button. Also see Add a New Customer
This can significantly speed up the entry of jobs if you are familiar with your item codes.
If you know the item code you can type it into the Code column of the Main Form with a comma (and optional quantity) and just press RETURN. That's it!
Try speed entry now. On a new line, click in the Code column and type a product code with a comma, such as 'PJC,' (PJC and a comma) and press RETURN.
The Porcelain Jacket Crown item was added instantly with a quantity of 1, with the correct price for the customer's usual price band.
Try speed entry again now, but we'll add a quantity. On a new line, click in the Code column and type 'PJC,3' and press RETURN.
If the price needs to come from a different price band, you have two options. If it's an odd occurrence, don't use speed entry for this row, just use the code without the comma. Then you'll get the opportunity to choose your price band etc. Otherwise, change the job's Usual Pricing.
Line items you add to a job will default to using (ie. start off with) the price band indicated in the Pricing box.
To change the usual prices, click the Pricing box and press RETURN.
Of course, you can still choose another price band or set a custom price on a line by line basis.
When you start a new job, the usual Pricing comes from the customer's favourited price band, which you will find in the customer's profile.
How the usual Pricing works
Edit a customer's details (by clicking on their address, or using the Customer menu, or from Setup Wizard > Dentists)
How the usual Pricing affects standard line item entry
When you select an item code from the Main Form or product selector window, you're presented with the 'Add item to Job' window. The price band is already set to the current job's usual pricing. In a lot of cases, you can just press RETURN to put this item onto the job.
How the usual Pricing affects Speed Entry
If the price needs to come from a different price band to this customer's default price band, you have two options. If it's an odd occurrence, don't use speed entry. Using the standard line entry you'll get the opportunity to choose your price band etc. Otherwise, change the job's usual Pricing so that this and subsequent line items will default to your preferred price band.