How to get here
If a Customer is on the Main Form:
| • | Click on the DeliverTo box when your mouse pointer is a pointing hand  |
| • | or Choose Edit from the DeliverTo menu |
| • | or Press Return on your keyboard when the Deliver To name is highlighted |
From the Delivery locations selection list (available from the DeliverTo menu > Select or Add New):
| • | Right click (or press Spacebar with a customer highlighted) on a customer in the list, and select Edit from the popup menu |
From the Control Centre > Setup Wizard > Practices page:
| • | Double click on an account in the list, or select it with the keyboard and press Return |
| • | Create a new DeliverTo by clicking the green plus symbol to the right of the practice list |
Type
Choose a Customer Type. eg Practice. You would usually create a separate practice account to act as the Deliver To account for the surgeons that work at that practice. However, you can use surgeons, labs and other customer types as a Deliver To account.
Company / Title - First name - Surname
Tick Company to make the box into one to enter a company or organization name. This is the most suitable way to enter a practice name.
Address
This is the "Delivery" address.
This address can be automatically copied to new customers that are linked to this delivery location, via the DeliverTo box on the customer's details.
Tels / Mobile
You've got space for up to 3 telephone numbers here.
These numbers can be automatically copied to new customers that are linked to this delivery location, via the DeliverTo box on the customer's details.
This is the delivery location's main email, it must be unique. You can only enter a single email address in this box. (you can enter multiple email addresses in the Email List box that is below this one).
This address can be automatically copied to new customers that are linked to this delivery location, via the DeliverTo box on the customer's details.
You must have configured your email settings before emails can be successfully sent from Lab Manager.
Also see Send to's
Add one or more alternative email addresses here.
These addresses can be automatically copied to new customers that are linked to this delivery location, via the DeliverTo box on the customer's details.
How to format multiple Email addresses
Examples |
|
Single email |
jsmith@gmail.com |
Multiple emails |
Separate email addresses with commas or semi-colons jsmith@gmail.com,AbcBrighton@gmail,DavidC@Number10.gov.uk jsmith@gmail.com;AbcBrighton@gmail;DavidC@Number10.gov.uk
Note: for versions before 7.08 (November 2013) you should also use angled brackets as below <jsmith@gmail.com>,<AbcBrighton@gmail.com>
|
You must have configured your email settings before emails can be successfully sent from Lab Manager.
Also see Send to's
Website
The delivery locations's website address, if available.
Tax Status
If you need to, click the button and choose a Country, enter a Tax Reg No and Apply Tax to Yes
Professional Titles
eg. BDS MBE BA(hons) etc.
Note
Enter general notes here that relate to this delivery location.
Miscellaneous
General miscellaneous or extra notes area to store with this delivery record. It is possible to rename this box in your system to store specific information for your company's business rules. Contact Transactor support for assistance.
Group Reference
This can be used to store a 'customer group' reference if your customer requires this information on your documentation. eg. IDH Practice number.
Assign predefined or custom Tags to this delivery record. These may be used to easily select groups of customers for reports or change reporting and document printing behavior.
Some TAGS are built into the default system. For example DO NOT PRINT PATIENT NAMES ON INVOICES AND STATEMENTS. If this TAG is assigned to this customer, Lab Manager will print the Patient Reference only on those documents. Another built-in tag is PATIENT NAME PRINT FORMAT TFS which will make Lab Manager print patient names in Title, Firstname, Surname order on documents rather than the default Surname, Firstname, Title order.
To assign a TAG, click 
then double click a TAG in the list.
To remove an assigned TAG, highlight a TAG in the list then click 
To add a TAG to Transactor Lab Manager's list of available TAGs, go to the Setup Wizard, click Advanced, then Tags.
You can add as many TAGS as you like to a customer record.
Active
If you un-tick this, then this DeliverTo record will be marked Inactive. It's the same as choosing DeliverTo > Delete (set as Inactive).. from the menu.
If an inactive DeliverTo is selected onto the form (using the account number, or by selecting a customer that is linked to an inactive DeliverTo, or by searching for inactive records), then the Main Form will stamp INACTIVE in red across the DeliverTo's address.
You won't see this DeliverTo in the normal Selection lists until such time as you re-activate the record.
To 'retrieve' an Inactive/deleted DeliverTo onto the Main Form
If you know the account number, enter it in the Customer or DeliverTo box and press Enter. The other way is to use the DeliverTo selector.
To Re-activate / Un-delete a DeliverTo
Retrieve the DeliverTo record onto the Main Form, then choose DeliverTo menu > Undelete (Set as Active), or with the delivery location's detail screen showing just put a tick in the Active box.