Tools - Utilities - Re-Allocate payments for customer

This utility will automatically re-allocate all payments for one or more customers. Lab Manager will firstly unallocate all credits on the customer's account and then re-allocate each credit automatically working from the oldest credit up to the most recent. "Credits" includes payments, adjustments and credit notes.

To re-allocate all payments for one customer

Use the Customer History window to see the results.

To re-allocate all payments for all customers

Use the Customer History window to see the results.

Also See

Utility - Un Allocate payments for customer

Example

This Customer History shows that some invoices are currently un-paid and some payments are partially allocated (the orange symbol). In other words there are Invoices with an unpaid amount and yet there are some Payments which have money still to be allocated (See the BACS receipt in the window below for date 11/07/14.  Notice that the green symbols indicate fully allocated amounts and the orange symbols indicate partial allocations. Invoices without a symbol beside them have yet to have any credit applied to them.

Run the Tools menu > Utilities > Re-allocate payments for customer, and choose "Current customer on form". The process will run and a summary message will appear in the Preview Window, which can be closed.

Now the Customer History will show that the Payments have been allocated as much as possible, on an oldest first principal.