Transactor Cloud gives dental labs and (optionally) practices, dentists, groups, as well as trusted partners secure access to Lab Manager anywhere at any time.
Transactor Cloud is a new venture and one which we are rightly very excited about. Hosting Lab Manager V8 in the cloud provides secure access via any device with an internet connection – from anywhere in the world. Our team manages software updates and daily backups for you, although you can make your own additional backups locally, if you wish. Another useful feature of the Transactor Lab Manager database residing on Transactor Cloud, is the support team can have direct access to help out with queries, advice and assistance if requested. Don’t know how you ended up with an account £1000 in credit? No problem, the team can check it out with you, and if it needs an adjustment they can do it “while you watch”.
Bringing Lab Manager online opens up the opportunity for your lab to optionally grant secure access to both your customers: dentists and practices, other labs and also other trusted third-parties. By allowing customers secure access they can view their own jobs to check on their progress, add attachments, send messages to the lab etc. They can also submit new jobs for the lab to review before accepting or adjusting. Any communication from one side is instantly shown on the other side via a notification counter and window.
These features save time— minimising the need for timely back and forth communication with the practice via the phone, email or other instant messaging methods/apps. Our team’s aspiration behind “Whole prescription—Whole point” is to do away with so many different locations for elements of the prescription by having the whole prescription always in one place—that’s the whole point.
With the full transcript of any messaging shown underneath every job, plus private lab-only messages and attachments that can be added (again optionally, some lab-only). Transactor Cloud enables prescriptions to evolve over the entire manufacturing process, making these aspirations a reality.
Transactor Cloud is available for Premium Lab Manager V8.
Next time a dentist calls for a copy invoice for their last job for Mrs Johnson, the lab can tell them how to download it themselves!