Customer History

With a customer on the Main Form, from the Customer menu, choose History (F11), or click the Customer History Tool bar icon

Search (selector)	Choose a search method
Search Button	Invoke search for given criteria
	Preferences for this window
	Help
Results list window	Lists results for the current Search. Right click for Options
Options	Options menu
Select	Select current selected job onto Main Form

Search Method. These are customisable and the initial choice can also be configured in Settings.

From any view you can select a row, then click the Options button for actions that can be performed on this item.

Additionally you can select any job and press the space bar on your keyboard to see a quick-view of that job, without bringing it onto the Main Form.

You can delete payment transactions by selecting the item, clicking Options (or right mouse button) and choosing Delete.

You can send the complete list to the Preview Window, and print from there, by right clicking any item and choosing "Send to preview window" from the menu.

This view lists all the jobs, invoices, credit notes, credits and debits that have been entered into the customer's account since the account was created.

Items, by default, are listed in date order with the oldest at the top of the list. Jobs that are booked in or on hold are shown at the very bottom of the list.

The Description indicates the type of transaction on that row... eg. INV invoice, CRD credit note, SR sales receipt, JD journal debit.

Credit transactions, other than credit notes, will have a currency symbol displayed to their right to make them easily visible.

The Amount column can include a coloured bubble to indicate if that row's credit has either been allocated (for credit notes, payments etc.) or has been "paid" (for invoices, debits etc.)

Symbol	When on a credit row	When on a debit row
No symbol	The credit hasn't been allocated against anything. This will show as an unallocated credit on the Aged Debtors report, or dentist Aged statement.	No credit has been applied to this debit yet. ie. For an invoice, this invoice has yet to be paid
	The credit has been partially allocated against some debits. However, this is still a portion of the credit that remains unallocated and this will show on the Aged Debtors and dentist Aged statements as unallocated credit. eg. With a £100 credit, £60 could have been allocated to an invoice, but £40 is still left unallocated.	Some credit has been applied to this debit. ie. For an invoice, this invoice has been partially paid.
	This credit has been fully allocated.	The debit has been fully paid off.

This view is similar to the Account History view above, except rather than showing coloured bubbles to indicate credit allocations, the Unpaid proportion of a transaction is shown as a value.

This view is similar to the Account History (Advanced) view above, in that it shows the Unpaid proportion of each transaction. However, fully paid/allocated transactions are not shown in this view - only credits that are not fully allocated, and debits that are not fully paid off.

Enter a start and end date to list all Booked Out Completed jobs within that period.